Guest User
April 13, 2025
I stayed here once before and felt that the room was nice and the front desk service attitude was also very good. So later, because I had something to do and had to stay for several days, I needed several rooms, so I called the front desk to book it. I booked it with a male manager. He promised that 179 included breakfast, but when I checked in, the front desk told me that it did not include breakfast. He called the manager and he also said that it did not include breakfast. He told me that the room with breakfast was 199, but when I called to make the reservation, he did not make it clear that 179 did not include breakfast. I always thought that it included breakfast, which made me feel like I was cheating on breakfast. If the front desk service who helped me check in had a good attitude and explained it very clearly, I really would not have planned to stay for one night, and decisively changed hotels the next day. I wanted to comment the next day, but it was booked at their front desk, and I couldn't find anywhere to comment. Today, I suddenly found the previous order and could comment. I was really disgusted by that man. I don't know how he became a manager. He couldn't even explain breakfast clearly. It didn't have to be that breakfast, but he didn't explain it clearly, so I felt like I was fooled.
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